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Practice Name

Little Mountain Veterinary Clinic

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Primary Location
46793 Yale Rd
Chilliwack, BC V2P2S5
Phone: 604-792-2844
Fax: 604-792-5822

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How Owners Can Help their Pets at the Vet

When pets come to the veterinarian they are often very anxious. Thankfully most of our patients are very well behaved. Pets show anxiety by being very excitable. Watch the size of the pupils (black part of the eye) of your pet at home. The pupil will be about one quarter to a half the size on the eye. When at the vet you may notice that the pupil is very large (dilated). This means your pet is in an aroused (excited) state. When they are like this their behaviour can be unpredictable and even uncontrollable by the owner - this is because they forget their training.

Remember that dogs and cats are not people - they will never think like us. We live in their world. - they do not live in our world. It is possible for us to think like a dog or cat but impossible for a dog or cat to think like a person so it is unfair of us to expect them to behave as humans would in a similar situation

The objective in the veterinary clinic is to do a full examination and do what needs to be done. Then they can go home which is exactly where they want to be.

To Do At Home

Caveat: This should only be done with pets that are gentle. If your pet growls, snaps or hisses, if your cat wags it's tail DO NOT DO THESE home exercises. See a behaviourist or see you veterinarian.

For gentle animals: On a regular basis at home, work with your pet doing all the things your veterinarian does during the exam - handle the ears, look in the eyes, check the teeth, play with the paws. When you do these things your pet is not surprised and upset when the veterinarian does it. Many of these procedures are seen by some animals as dominant and some animals that are dominant will be very offended or even challenged by what you are doing and react negatively to you .... so be very careful. An certified animal trainer can help you.

Socializing animals with people and other animals is also very helpful to them. Dogs can go to obedience classes and gain confidence.

Muzzles and Blankets

Please do not be offended if the veterinarian or veterinary staff suggest using a muzzle on your dog or bundling your cat in a blanket. These measures are suggested if the staff are picking up signals from the pet that it is upset. We work with animals all the time and even if owners tell us that their pet will never bite we have seen this happen many times and so we are watching the pet's body language carefully.

When dogs are fearful they may bite the veterinarian or even their owner. The same can happen with cats. People are really shocked when this happens as they have never seen the pet in a stressful situation. However it is just the situation and not the people involved. We have some dogs that we blindfold them and talk to their owners in signs language. For these patients the sight of the vet is scarey and when they cannot see her/him they are more relaxed and the vet can then do the job.  When all else fails we have one of two options - sedation or not doing anything. Getting hurt (human or pet) is not an option. We must keep patients, their owners and all staff members and the doctor safe.

Calming Agents

Prior to the office visit you can ask Little Mountain Veterinary Clinic if there is something you can give your pet to calm them down. Not all of these products work in all pets but they may help. We have had very positive feed back on some of these products - Calm Diet from MediCal,  Zylkene, Feliway are some of the products  we use.

Leashes, Cages, Pillow Cases  

When bringing dogs into Little Mountain Veterinary Clinic make sure she/he is always kept on a leash. PLEASE do not take them off the leash in the reception room even if no animals are there. Should a client come in the door your pet may run out the dog and may get hurt on the road. As some animals are so aroused in a clinic setting they may react to other patients in the clinic negatively. We cannot take the risk of anyone getting hurt. Cats should be in a carrier. In situations where a client does not have a carrier (always the best option) a pillow case will often work well. When cats cannot see others they are calmer. However remember the pillow case must be closed in a secure way. Many people bring their cat in a cardboard box - with the lid securely shut. It is not safe to carry your cat into the clinic in your arms - some cats will get very agitated when they see strange surroundings, animals and people and smell new  smells and hear new sounds. These can cause them to hurt their owners unintentionally because they are so anxious. Also cats, when not confined may be so scared coming out of the clinic that they jump out of the owners arms and run away. This is rare but it can happen.

Much as we love them cats and dogs are animals. We must think for them for all to be safe.

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Services We strive to provide complete care for our patients. Learn more about all the services we provide. Make An Appointment We will do our best to accommodate your busy schedule. Schedule an appointment today! Online Forms Our patient forms are available online so they can be completed in the convenience of your own home or office.

Office Hours


Doctor's Hours
Monday 9am -12pm 2pm - 4:30pm
Tuesday 9am -12pm 2pm - 4:30pm
Wednesday 9am -12pm Doctor not in
Thursday 9am -12pm 3pm - 4:30pm
Friday 9am -12pm 2pm - 4:30pm
Saturday 9am -12pm Closed

Dr Banyard's Blog

Feline Tooth Resorption


Surgery to Treat Cancer in the Mouth of a Dog: Fred's Story


Our new videos:

The Tale of Two Dogs with Bad Dental Disease: Part 1 Zoey's Story

The Tale of Two Dogs with Bad Dental Disease: Part 2 Sally's Story


Weather Alert:‚Äč We are closed today until further notice due to freezing rain and hazardous driving conditions. Be safe and stay off the roads until driving conditions are no longer hazardous. We apologize of any inconvenience to you and your pets.


In our newest video we tell you what gum recession is and show you a few tips on how to recognize it.

Gum recession - What is it?

New Video on You Tube:

Extraction in a dog with stage 4 periodontal disease: Part 3 Extraction

New Video on You Tube:

Extraction in a dog with stage 4 periodontal disease: Part 2 X-rays 

This video shows x-rays of the upper right and left molar teeth at the back of the mouth in this dog. These teeth are hidden from view so this is very easily missed by pet owners.


Extraction  in a Dog with stage 4 periodontal disease: Part 1 Oral Exam

This series of 3 short videos shows what the vet sees in the oral exam. Remember that now all the disease is seen. X-rays are needed to see how severe the problem is.


How often should I take my dog or cat for a teeth clean by the veterinarian?

Do you ever wonder about how often your pet needs to have a professional teeth clean? You are not alone. Here is the answer and reasons why.


New video on You Tube:

Pointers on brushing teeth in dogs and cats with pet dentist, Jo Banyard: Dentistry for Pet Owners 101

This is for people who need a few ideas on how to best start out brushing their pet's teeth. For further information watch Dr Banyard's other videos on you tube,  'Dentistry for Pet Owners 101' and 'Professional teeth clean in a dog: Parts 1 to 7'.

Emergency Service

24/7 emergency service is very costly to MediCare and no less costly to veterinarians. The following Emergency clinics are best equipped for your pet's emergency needs. For after hour emergency service please call:

1. Animal Emergency Clinic of the Fraser Valley

Hours: Open 24/7


 #306-6325 204th Street,

Langley, B.C.  Canada V2Y 3B3


2. Abbotsford Valley Animal Emergency Clinic

Hours: Monday to Saturday 5pm to 8:00 am, Sunday and weekends 24hours


C-2388 McCallum Rd, Abbotsford, BC V2S 3P4


Meet The Doctor

Meet Dr. Banyard Dr Josephine Banyard graduated from the Western College of Veterinary Medicine, University of Saskatchewan in 1981 and became a Diplomate of the American College of Veterinary Dentistry in 2013. She and her husband, Dr Reynolds opened Little Mountain Veterinary Clinic 1995. Together they have been practising in the Chilliwack area since 1985. They have two grown sons. Dr Banyard enjoys painting, reading, sewing, family and friends. Read More



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